Communication in Organizations: Basic Skills and Conversation Models. Henk T. Van der Molen, Yvonne. H. Gramsbergen-Hoogland

Communication in Organizations: Basic Skills and Conversation Models



Download Communication in Organizations: Basic Skills and Conversation Models



Communication in Organizations: Basic Skills and Conversation Models Henk T. Van der Molen, Yvonne. H. Gramsbergen-Hoogland ebook pdf
Publisher: Psychology Press
Language: English
Page: 224
ISBN: 1841695556, 9781841695556

Review

This is a book that works! It provides a step-by-step approach to communication, opening with a foundation for listening to and influencing others. Armed with this background, the reader then learns specifics of handling many challenging situations ranging from employee review to complex problem solving. The applications in business are many and range from performance reviews to decision making. Based on extensive research, this book will work in your daily life. It literally sings with possibility."          – Allen E. Ivey, Ed.D., ABPP Distinguished University Professor (Emeritus)           University of Massachusetts, Amherst

About the Author

Henk T. Van der Molen is professor of psychology at the Institute of Psychology at Erasmus University Rotterdam, The Netherlands and at the Open University of The Netherlands. He is (co-)author of more than 20 books and 100 articles and chapters, many which concern professional communication skills training. He was President of the Dutch Psychological Society from 1995-2003.

Yvonne. H. Gramsbergen-Hoogland studied personality psychology at the University of Groningen. Thereafter she joined the faculty of Economics at the Hanzehogeschool of Groningen, where she was a trainer in interpersonal skills, developing several widely used programmes. She is involved as freelance trainer in human resources management and (co-)author of four books.



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